Privacy Policy

This Privacy Policy governs the manner in which Highland Parks & Recreation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.highlandparks.org website ("Site"). This privacy policy applies to the Site and all products and services offered by Highland Parks & Recreation. Our Privacy Policy was developed as an extension of our commitment to providing the highest quality programs and services with the highest level of integrity in dealing with our customers.

What Information Do We Collect?

When you visit our web site, you may provide us with two types of information: personal identification information that you knowingly choose to disclose which is collected on an individual basis and non-personal information collected on an aggregate basis as you and others browse the site.

1. Personal Identification Information You Choose to Provide We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, birthdate, email address, mailing address, phone number, gender, family members names and birthdates, and credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

If you choose to correspond with us through e-mail, we may retain the content of that e-mail message along with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ with telephone and mailed messages.

2. Non-personal Information Our website utilizes a standard technology called "cookies" and web server logs to collect information about how our site is used. Information gathered through cookies and web server logs may include date and time of visits, the pages viewed, time spent at our Web Site, the browser name, the type of computer and technical information about User's means of connection to our Site, such as the operating system and the Internet service providers utilized, and the Web Sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

What Are Cookies?

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a Web Site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent visits to that Web Site by the same computer or to use the information to streamline the user's transactions on related websites. This makes it easier for a user to move from site to site and to complete commercial transactions over the internet. Cookies should make your on-line experiences easier and more personalized.

How We Use the Information You Choose to Provide Us?

Highland Parks & Recreation may collect and use Users personal information for the following purposes:

- To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site

We may use feedback you provide to improve our products and services.

- To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

-To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How Do We Use Information Collected From Cookies?

We use Web Site browser software tools to gather information about our Web Site User's browsing activities, in order to constantly improve our Web Site and better serve all our customers. This information assists us in designing and arranging our Web Pages to be the most user-friendly manner and to continually improve our Web Site to meet the needs of our customers and potential customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web Site as they move from one page to another. Web Server logs allow us to count how many people visit our Web Site and evaluate our Web Site's visitor capacity. We do not use these technologies to capture your individual e-mail address or any personal identifying information about you, although they do permit us to send focused on-line banner advertisements or other such responses to you.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Highland Parks & Recreation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions, problems or concerns about this Privacy Policy or Site, please contact us at parkinfo@highland.in.gov

Content updated on May 22, 2015